Privacy Policy
Last updated: September 24, 2025
1. Introduction
Welcome to Crawlino. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and SEO crawling tools. By using Crawlino, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Email address (when you create an account)
- Name and contact information (when you contact support)
- Payment information (processed securely through third-party providers)
2.2 Technical Information
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on our site
- Referring websites and search terms
2.3 Crawling Data
- URLs you submit for crawling and analysis
- Crawling results and SEO analysis data
- Technical SEO metrics and recommendations
3. How We Use Your Information
3.1 Service Provision
- To provide and maintain our SEO crawling services
- To process your crawling and analysis requests
- To generate and deliver SEO reports and recommendations
3.2 Service Improvement
- To analyze usage patterns and improve our tools
- To develop new features and services
- To troubleshoot technical issues
3.3 Communication
- To respond to your inquiries and support requests
- To send important service announcements
- To provide updates about your account (with your consent)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of sensitive data in transit and at rest
- Secure server infrastructure with regular security audits
- Access controls and authentication mechanisms
- Regular security updates and vulnerability assessments
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To service providers who assist in operating our website and services
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
6. Your Rights
You have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Objection to processing of your data
- Data portability
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Crawling data is typically retained for 30 days unless you specify a different retention period.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data during international transfers.
9. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
You can manage your cookie preferences through your browser settings.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically for any changes.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: Crawlino Privacy Team
Web: Contact Us